Last updated: October 11, 2026
Mindful Comeback Therapy is a private psychotherapy practice run by Rubina Gogna, Registered Psychotherapist, in Ajax, Ontario. Your privacy matters to us. This policy explains how we collect, use and protect personal information through this website and in our work with you. As a health information custodian in Ontario, we follow the Personal Health Information Protection Act (PHIPA) and the standards of the College of Registered Psychotherapists of Ontario.
What we collect
- Information you send us through our contact form, email or phone, such as your name, email address, phone number and the reason you are reaching out.
- Information you share when you book a consult or session, which is stored in our secure practice management system.
- Basic website data, such as pages visited and general location, collected through cookies and analytics tools to help us understand how the site is used.
How we use it
- To respond to your inquiry and schedule appointments.
- To provide therapy services and keep clinical records as required by law and by our regulatory college.
- To issue receipts for extended health benefits.
- To improve our website.
We do not sell, rent or trade your personal information. We only share it with your consent, or where the law requires or permits it, for example to prevent serious harm, when a child may be at risk, or when ordered by a court.
How we protect it
Clinical records are kept in secure, encrypted systems with restricted access. Records are retained for the period required by our regulatory college and then securely destroyed. Please do not send detailed clinical or crisis information through the website contact form or regular email, since email is not fully secure.
Cookies and analytics
This website may use cookies and tools such as Google Analytics to measure visits. This data is grouped and does not identify you personally. You can turn off cookies in your browser settings.
Your rights
You may ask to see or correct the personal information we hold about you, or withdraw your consent to its use, subject to legal limits. To make a request or ask a question about this policy, contact us at support@mindfulcomebacktherapy.com or 289 204 4945. If you have concerns we cannot resolve, you may contact the Information and Privacy Commissioner of Ontario.
In a crisis
This website and our contact form are not monitored for emergencies. If you are in crisis, call or text 988 (Suicide Crisis Helpline), call 911, or go to your nearest emergency department.